Our Mission and Values

Experience the difference

Our Mission

Provide travel planning and customer services that consistently exceed our clients’ expectations.

Company Values

Service – We are first and foremost a service organization providing the world’s best service and client care.

Integrity – We are true to our clients. We work for our clients, not the vendors; doing the best we can for our clients under all circumstances. Building a trusted-advisor relationship with our clients is most important. Truth and honesty are values that we hold very high. If we don't know something, we won't fake it, we will research until we have an accurate answer.

Knowledge – We know our clients – We know our industry. We take great efforts to learn our clients’ preferences, likes, and dislikes. Through continued education we keep current on the travel industry and destinations. We apply this knowledge to the benefit of our clients.

Experience – We have extensive experience in the travel industry and destinations. We use our experience with our knowledge to benefit our clients. Between AWA Travel and Carrousel Travel we have over 250 cumulative years of travel planning experience.

Relationships – Our goal is to build a lasting relationship with our clients. Our clients continually return to us and recommend us because of our trusted-advisor relationship with them. They can consistently talk to someone they know and trust when they contact us.
 

 
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Contact one of our travel specialists at 888-292-4386 (toll free US and Canada) or +1 612-377-4089